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Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at London Stansted Airport (STN)
Car Hire at London Stansted Airport with Enterprise
Although it is one of London's major transport hubs, many visitors to Stansted Airport can be surprised by just how far it is from the city centre. Onward travel from the airport, which is actually in rural Essex, is essential for most business travellers as well as tourists. Thankfully, Enterprise Rent-A-Car is located close to the terminal building on Coopers End Road, just to the north of the airport's main mid-stay car park. By choosing to hire a car, you can be in the suburbs of London within 30 minutes and in the centre of the capital soon after that.
When you hire a car at Enterprise, we're committed to giving you the vehicle you need with the service you expect at great value rates. Our hire car fleet is made up of modern and well-equipped manual and automatic transmission vehicles, so you can drive away with confidence. We're also proud to offer electric car rental, so you can do your bit for the planet without having to compromise on convenience. And, of course, our vehicles are always thoroughly cleaned, inside and out. Book with Enterprise today and enjoy excellent value on your ideal rental car.
A Wide Car Hire Range
Enterprise offers a wide range of car rentals. From compact cars to spacious SUVs, we can suit your individual needs. Have a browse through all the different types of vehicles we offer and choose the one that suits your needs the most. Book today and receive the best customer service for a great price. And, of course, all of our vehicles are reliable, clean and hygienic.
A Wide Van Rental Range
We're not just about cars – we offer rental vans too. You can trust an Enterprise van to help you move your heavy load, because we always make sure they're clean, reliable and ready to go. Whether you need it for moving house and it needs to fit all your furniture or a smaller passenger van to transport goods that are too big for a car, we can provide what you are looking for.
Things to Do Around London Stansted Airport
Because of Stansted Airport's location to the northeast of the capital, it is also an ideal place to begin exploring East Anglia, which includes the famous cathedral cities of Norwich, Ely and Cambridge. The Essex coastline is about an hour's drive away via the A120. Stansted Airport lies close to the market town of Bishop's Stortford, just over the county border in Hertfordshire. Here, you can find shops and accommodation, if required, before setting out on your onward journey.
While you're in the Stansted area, a visit to Mountfitchet Castle is fun for all ages and is only a short drive away. If you plan to visit London, hiring a car makes things lots easier and gets you into the centre in under an hour.
Driving Information in Stansted Airport
London Stansted Airport is well-served by the A120 trunk road, which connects the airport to the M11 motorway. The nearest filling stations are close to the Holiday Inn building and at Birchanger Green Services, just off the intersection of the M11 and A120.